Is the practice you selected to provide orthodontic services really giving you the best value for your money?
Here at Red Rock, we take your business seriously. You expect good orthodontics, but there is so much more that you never know about or don’t know to ask about, but makes ALL the difference in the quality AND delivery of your smile. Here are just some of the things we do that so many offices don’t:
Simply put, here at Red Rock, the extra mile is included in the fee…
PHASE I CREDIT – We give you credit from your phase I treatment towards your childs full braces. Nobody does this. It costs us a lot to do it, but our patients work hard for their money and we respect that.
WE RESPECT YOUR TIME – A medical office that runs on time?? What a novelty. Our patients wait an average of about 5-10 minutes before being seen. Pretty flipping awesome!
FINANCING OPTIONS – We offer low down payment, interest-free financing with extended payment arrangements to our patients. We want orthodontic treatment to be affordable!
SOFT TISSUE RECONTOURING LASER – We were the first and still one of the only offices around that has in-office soft tissue lasers for recontouring gingival tissue when needed. We can also do in-office frenectomies (tongue-tied) on our patients. This saves you thousands as we don’t have to refer you to other offices for these procedures.
GAMEBOYS and TVs IN THE WAITING AREA – Your whole family is welcome here, especially the little ones. We have gameboys and TVs for them to play and watch. We want you to be comfortable here.
PERMANENT RETAINERS – Dr. Lee places permanent retainers himself resulting in an extremely high retention rate long after braces are off. Many offices either don’t place them at all or have a staff member do it. There is no way to ensure quality this way.
CLEAN WATER - The water we use chairside is actually clean, distilled, sterilized. Most use water which studies have shown are more prone to build up bacteria in water lines.
DISCOUNTS – We offer discounts to families, single moms, grandparent/guardians, military and others. We know you work hard for your money and need to be careful how you spend it.
DIGITAL RADIOGRAPHY – Our diagnostic X-ray equipment emits ultra-low dose radiation. Believe it or not, but even today, many of our competitors still use standard film based X-rays which emit significantly more radiation per exposure.
DIGITAL MEDICAL RECORDS – Our database is all digital. Meaning we can access your information from both office locations and on the go. No more charts, no more lost information. And your information is securely stored.
TWO LOCATIONS - We are close to your home. From Springville to Santaquin, we are just a few minutes from both your home AND your schools.
ENAMEL POLISHING – After the braces are removed, Dr. Lee personally removes all the adhesive from tooth enamel and uses brand new finishing burs and polishing devices for each patient. Other offices often neglect this polishing step or use older used burs to remove glue. Dull burs overheat the teeth and leave “scars” on the enamel.
FULL TIME – We are here full time for you. Some orthodontic offices have traveling doctors who are here only part of the time. This means less availability for scheduling, more time taken away from school and poor availability in the event of any emergencies.
PRECISION BRACKET PLACEMENT – Dr. Lee places ALL the braces on the patients. No question about accuracy and precision. That kind of detail results in better smiles.
STERILIZATION – Our instrument sterilization and organization protocols eliminate the possibility of cross-contamination and ensure clean instruments are used on you every time.
HIGHEST QUALITY BRACKETS – We spare no expense to purchase the highest quality bracket systems available. Other systems cost less, may be recycled, with poor manufacturing standards as well. We buy the best stuff and yeah, it costs more.
HIGHEST QUALITY WIRES – High technology archwires from reputable companies is a must. There are plenty of cheap alternatives available, but we stay away from junk appliances that would simply increase our profit margins.
ULTRAPLUSH CHAIRS – Ever lay uncomfortably forever in dental chairs that feel like concrete? Not ours. Ultraleather, memory foam – you’ll love em.
EMERGENCY PHONE – We carry an emergency phone 24 hours a day. You can reach us anytime when a crisis occurs. No need to worry. We are here for you.
WE CARE ABOUT ORAL HYGIENE – Hygienists from the local dental offices comment that our patients have the cleanest teeth around. At each appointment we evaluate our patients brushing and assist and enforce that teeth are not only straight but also clean. We don’t want cavities to form during treatment.
NO BANDS ON MOLARS – Every one hates having bands pounded on to your teeth. We place brackets on all your teeth. It is fast and efficient and comfortable. You won’t spend three hours getting your braces on here with your lips stretched out forever. Uggh. Many offices still band molars these days which we consider an inconvenience for our patients.
NO HEADGEAR – There are just better and faster ways of correcting overbites. We employ the best and most stable techniques that exist today. No crazy contraptions that make you feel subconscious about your appearance.
WHITENING – We allow all patients to brighten and whiten their teeth after braces are removed.
IN OFFICE CONTESTS – We have a lot of fun with our patients – from fun with friends limo rides to sending mom and dad on a valentines overnighter to back to school shopping prizes and on and on. There’s always something going on at Red Rock.
KIND STAFF – Our staff is not only competent, but they are kind. This is simply priceless.
FACILITY – Our facilities are simply second to none. We have the nicest and most comfortable offices around.
LIFETIME GUARANTEE – This is a unique promise we make to you. If you ever have a problem with your smile, we will stand behind our work. No one else offers this.
We will continually to strive to provide you with the best care possible. We appreciate your business and we take our commitment to you VERY seriously. We just can’t sleep at night unless we known that our patients are the BEST
